Privacy Policy

Last updated: 26 June 2026

1. Data Controller

The data controller responsible for processing your personal data is:

Sbigopiomb GmbH
Bahnhofstrasse 74, 8001 Zürich, Switzerland
UID: CHE-392.456.781
Email: [email protected]
Phone: +41 44 583 91 42

2. Scope and Legal Basis

This Privacy Policy applies to personal data collected through our website sbigopiomb.life, in-studio visits, booking requests, and email/telephone communications. We process data in accordance with:

• The Swiss Federal Act on Data Protection (FADP), as revised (nFADP), effective 1 September 2023
• The EU General Data Protection Regulation (GDPR), where applicable to data subjects in the European Economic Area

Legal bases for processing include: contract performance (Art. 6(1)(b) GDPR / Art. 31 nFADP), legitimate interests (Art. 6(1)(f) GDPR / Art. 31 nFADP), consent (Art. 6(1)(a) GDPR / Art. 6 nFADP), and legal obligations (Art. 6(1)(c) GDPR).

3. Data We Collect

We may collect the following categories of personal data:

• Identity data: name, title
• Contact data: email address, phone number, postal address
• Booking data: appointment dates, service preferences, barber selection, notes
• Technical data: IP address, browser type, device information, cookies (see Cookie Policy)
• Communication data: messages sent via contact forms or email
• Payment data: transaction records (we do not store full card numbers)

4. Purposes of Processing

We use your personal data to:

• Process and confirm appointment bookings
• Provide hair and grooming services
• Respond to enquiries and customer support requests
• Send appointment reminders (with your consent where required)
• Improve our website and services through anonymised analytics
• Comply with legal, tax, and accounting obligations

5. Data Sharing and Processors

We do not sell your personal data. We may share data with:

• Booking and scheduling software providers (data processing agreements in place)
• Payment processors (TWINT, card acquirers)
• IT hosting providers located in Switzerland or the EU
• Professional advisers (legal, accounting) where necessary

All processors are bound by contractual obligations consistent with GDPR and Swiss FADP requirements.

6. International Transfers

Where data is transferred outside Switzerland or the EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs), adequacy decisions, or other mechanisms recognised under GDPR and the nFADP.

7. Retention

We retain personal data only as long as necessary for the purposes stated above:

• Booking records: 3 years after last visit
• Contact form enquiries: 12 months
• Accounting records: 10 years (Swiss legal requirement)
• Cookie consent records: 12 months
• Analytics data: 14 months (anonymised)

8. Your Rights

Under GDPR and Swiss FADP, you have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion where legally permitted
• Restriction — limit processing in certain circumstances
• Data portability — receive data in a structured format (GDPR)
• Object — object to processing based on legitimate interests
• Withdraw consent — at any time, without affecting prior lawful processing
• Lodge a complaint — with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch, or your local EU supervisory authority

To exercise your rights, contact us at [email protected]. We respond within 30 days.

9. Security

We implement appropriate technical and organisational measures including HTTPS encryption, access controls, and staff training to protect your data against unauthorised access, loss, or alteration.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

11. Children

Our services for children under 16 require parental consent for online data collection. In-studio children's cuts do not require online registration.

12. Changes

We may update this Privacy Policy periodically. Material changes will be communicated via our website. Continued use after changes constitutes acceptance of the updated policy.

13. Contact

For privacy enquiries or to exercise your rights:
Sbigopiomb GmbH — Data Protection
Bahnhofstrasse 74, 8001 Zürich
[email protected]